SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aesthetre.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aesthetre.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Never thought napping in my car could be so comfortable until I got this foldable backseat mattress! Its dual-sided breathable material keeps me cool no matter what climate we're driving through while providing excellent support to reduce fatigue during long drives.
I've always been skeptical about car mattresses, but this one has genuinely changed my perspective. The material is incredibly soft and comfortable - it feels like a real bed rather than a makeshift solution. I love the fact that it's crafted with environmentally friendly fiberboard, which can easily bear up to 200KG without any issues. It's also super easy to store away when not in thanks to its foldable design. Plus, the rapid inflation and deflation feature saves so much time during travels! This mattress isn't just convenient; it’s a whole new level of comfort.
This car backseat mattress is nothing short of amazing! Crafted from chenille with high-elastic sponge padding and pearl cotton filling, you can feel the superior quality as soon as you lie down on it. The robust load-bearing capacity ensures durability while offering ultimate comfort even after extended periods of use. Moreover, its size options make sure there's no compromise on fit regardless of your vehicle model – making every journey more relaxing than ever before!
When I first got this car backseat mattress, I didn’t expect much from it honestly because how comfortable can a foldable mattress be right? But boy oh boy was I wrong! As soon as I laid down on its scratch-resistant surface made from chenille fabric, I felt like I was floating on a cloud. The high-elastic sponge and pearl cotton filling provided the perfect balance of softness and support that's hard to find in other travel mattresses. Plus, it comes with a storage bag for essentials which is an added bonus.
This backseat mattress has been nothing short of revolutionary for my frequent road trips. Its superior material quality offers unparalleled comfort while providing excellent support to reduce fatigue during long drives. What's more, it inflates and deflates quickly using the included data cable – making setup and packing away as easy as pie! It even comes with a handy storage bag for all your small items. If you're someone who often travels by car or loves camping out in nature like me, this mattress is definitely worth investing in.
I'm genuinely impressed by how comfortable this backseat mattress is. The chenille fabric feels luxurious, and the high-elastic sponge provides excellent support during long drives. Plus, it inflates and deflates quickly - a real time-saver on road trips.
This foldable car mattress has been an absolute blessing for our family camping trips! It fits perfectly in my vehicle and offers unparalleled comfort thanks to its superior material quality. The storage bag for essentials is also a great addition.
The convenience of this foldable car mattress cannot be overstated! From its rapid inflation to its handy storage bag for small items - it’s made our travels so much more enjoyable.
Never thought I'd find such comfort in a car mattress but here we are! Its high-elastic sponge padding makes every journey relaxing while the pearl cotton filling ensures durability.
What sets this backseat mattress apart is not just its superior material or size options but also how effortlessly it folds away when not needed – saving precious space in my vehicle!